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The Process

How SmishGuard Works

Four transparent, structured steps designed to bring you from anxiety to complete clarity โ€” plus the support that follows.

๐Ÿ“ง help@smishguard.bond โ€” Reach us 24/7

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Step 01 โ€” Confidential Consultation

100% Encrypted Intake

Share details of the threat securely through our encrypted intake form or direct email. We listen with empathy, evaluate the situation without judgment, and discuss your options. No information is shared externally. No assumptions are made. Every engagement begins with absolute discretion.

  • You submit our secure intake form or email help@smishguard.bond
  • A senior OSINT specialist reviews your submission within 4 hours
  • A private, encrypted consultation call or email thread is established
  • We assess the threat level, identify immediate risks, and outline available options
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Step 02 โ€” Engagement Agreement

No Surprise Costs

You receive a clear, itemized engagement agreement detailing every deliverable, the monitoring window, report specifications, and cost โ€” with zero ambiguity. Active monitoring begins within 24 hours of signing.

  • Agreement sent via encrypted channel
  • You review deliverables, scope, and guarantees at your own pace
  • Sign and return โ€” monitoring activates within 24 hours
  • You receive a case reference number and direct contact line
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Step 03 โ€” Ongoing OSINT Intelligence

Active OSINT Tracing

Our OSINT specialists begin systematic digital footprint analysis, monitor all relevant channels for threat escalation, capture timestamped evidence, and analyze behavioral patterns to build a verified threat profile.

  • Daily automated monitoring across 20+ platforms
  • Manual specialist review of flagged activity
  • Evidence captured with metadata, timestamps, and chain-of-custody documentation
  • Threat actor attribution work: platform aliases, linked accounts, payment methods
  • You receive regular updates per your chosen tier
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Step 04 โ€” Report Delivery

Law Enforcement Ready

At engagement end, you receive a complete, forensic-grade intelligence report containing verified findings, threat attribution analysis, full evidence appendix, and law enforcement submission recommendations.

  • Final report compiled in PDF format with case metadata
  • Executive summary (non-technical version for attorneys/police)
  • Technical appendix (full evidence chain)
  • Platform takedown request letters (pre-written, formatted for each platform)
  • Optional 30-minute debrief call (included in Professional tier)
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Step 05 โ€” Post-Engagement Support

We Don't Disappear

We remain available for follow-up questions, report clarifications, or re-engagement if the threat resurfaces. SmishGuard clients receive 30 days of post-engagement email support at no additional charge.

  • 30 days of email support included in every tier
  • Report clarifications for attorneys or law enforcement, on request
  • Priority re-engagement if the threat actor resurfaces
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Step 06 โ€” Law Enforcement Liaison

FBI ยท IC3 ยท Local PD

Our reports are formatted for direct submission to the FBI IC3 portal, local law enforcement, state attorneys general, and platform trust & safety teams. On request, we provide guidance on how to present your case most effectively.

  • IC3-ready report structure with all required data fields
  • Guidance for local PD submissions and state attorneys general
  • Formatted reference packets for platform trust & safety escalation

Start With Step One โ€” It's Free

The consultation costs nothing and commits you to nothing. Reach out and let a senior specialist assess your situation.

help@smishguard.bond